After Sales Services

Our experience in end-to-end returns management processes for manufacturers, retailers and insurers is second to none.  Working with some of the biggest brands on the market, we ensure our bespoke services to you are completely in line with your company’s after-sales requirements.

Coffee Machine HQ is the leading authority on coffee machine repair and analysis. Our team of experienced technicians can help you protect your brand and ensure customer trust in your products.

We arrange direct consumer returns to our facility for professional repair. Our in-house job management software system allows us to track every stage of the repair, generate management reports and identify fault trends. We are therefore able to provide expert advice and support that will keep your coffee machines running smoothly.

Contact us today to learn more about our services.

Our Return & Repair Process

"We understand that our services are integral to the relationships maintained between your brand and your customer when it comes to repairing your product.  For this reason, we put a huge amount of focus on the delivery and performance of our services to ensure our processes remain smooth, professional and trusted.”

Get in touch

If you wish to speak to us regarding our bespoke services and your company’s after-sales requirements, please complete your details below and we will get back to you.